All orders need to be checked upon receipt to ensure that all items are accounted for and any missing/incorrect items need to be reported within 30 days.

You can expect your iROCKER inflatable boards and gear orders to process within 1–3 business days. Once processed, delivery typically takes an additional 3–5 business days, though timing may vary depending on the shipping destination.

All orders placed on irockersup.com ship from our Maryland or California warehouses via U.S. ground shipping. Shipping rates are calculated at checkout.

Please note that all purchases on iROCKERSUP.COM will be shipped from our distribution centers in the US. Order processing times are usually the same or next business day. You will receive an email notification after submitting your order, and another email notification once your order has shipped. Please make sure to check your SPAM/Junk folder as well. To track the status of your order and shipment, please log into your account here and view your order details. If you do not yet have an account, create one here with the email address you used for your purchase.

*Shipping times may vary during high volume order periods. To track the status of your order and shipment, please log into your account here and view your order details. If you do not yet have an account, create one here with the email address you used for your purchase. If your order has not shipped after three business days, you will receive an email notifying you. Reasons for delays could include the following: We are experiencing higher order volumes during this time Item(s) in your order may be on backorder for the next 72 hours Item(s) in your order may be out of stock due to high demand Orders placed on or 1 day before a public holiday may take longer to be delivered A payment issue may have occurred while placing the order If you need further assistance, please contact us and our Customer Experience Team is happy to assist.