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SALES CATEGORIES & TERMS

Special Savings at iROCKER

 

iROCKER offers special savings across several categories:

 

Final Sale: New items from previous collections offered at a discount.

Open-Box and Used: Second-chance gear that has been returned, tested, and repackaged for sale.

Warehouse Sale: Limited-time in-person sales with unique conditions.

Below are the terms and conditions for each purchase type.

 

FINAL SALE (Previous Collections)

Final Sale items are new boards and gear from previous collections offered at a discounted price.

No returns or exchanges will be accepted.

Final Sale items are covered by a 1-year warranty under iROCKER’s standard Warranty Policy.

Items are sold in new condition, but may have older designs, colors, or features compared to the current collection.

 

Open Box Items

Open box items are previously purchased and returned items that have been tested and verified to be in working condition. These items may have been repackaged for sale.

Open-box items are not eligible for returns or exchanges.

Open-box items are covered by a 1-year warranty.

 

Used Condition Items

Used condition boards and gear are gently used items, returned within 45 days of purchase. These items may have been repackaged for sale.

Used condition items are not eligible for returns or exchanges.

Used condition items are not covered by iROCKER‘s Warranty Policy.

30-Day Guarantee (Open-Box & Used)

Open-box and used boards and gear are structurally sound but may contain scratches, blemishes, and imperfections. Your purchase is covered by a 30-day guarantee that covers structural issues that might not have been detected during testing.

All open-box and used condition boards are sold with the same accessories as new boards; however, accessories may not be color coordinated and may come with a different color paddle, bag, or leash.

Your purchase will include:

  • Board & fins (Basic Kit)

  • Board, fins, leash, pump, bag, paddle (Full Kit)

 

All "NEW" Paddle Boards and Gear listed under FINAL SALE, OPEN BOX & USED SALE are subject to the above Terms & Conditions.

 

WAREHOUSE SALE PURCHASES

All paddle boards and gear purchased at iROCKER Warehouse Sales are subject to the following conditions:

  • No warranty.

  • No exchanges.

  • No returns.

 

7-DAY GUARANTEE

The 7-day guarantee applies to functional failures only that may not have been detected during inspection.

The 7-day guarantee allows for a board exchange at the iROCKER warehouse only. The exact board may not be available. A similar board will be provided as a replacement. No refunds will be issued. Warehouse sale exchanges must be reported to and scheduled with our Customer Experience Team. To schedule an exchange, contact us HERE

 

Sale Type Condition of Items Warranty Coverage Returns / Exchanges Additional Guarantee Notes
Final Sale (Previous Collections) New items from previous collections; may have older designs or colors 1-year warranty No returns or exchanges None Discounted pricing; new condition but not current collection
Open Box Previously purchased and returned; tested and repackaged 1-year warranty No returns or exchanges 30-day structural guarantee Accessories included; may be mismatched in color
Used Condition Gently used items returned within 45 days; repackaged No warranty No returns or exchanges 30-day structural guarantee Accessories included; may be mismatched and show cosmetic blemishes
Warehouse Sale Items sold during in-person warehouse events No warranty No returns or exchanges 7-day functional guarantee (exchange only) Exchange must be scheduled with Customer Experience Team; no refunds
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We guarantee the quality of our products.

With paddles in our hands and adventure in our soul, we focus on top-quality manufacturing, design, and functionality.

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