FAQ

I Need A Replacement Center Fin – How Can I Get One?

Contact us through our contact page or email us directly at info@iRockerSUP.com

My Pressure Gauge Is Not Working – What Do I Do?

Generally the pressure gauge will start to register a pressure reading after the board reaches 7 PSI’s which is about 100-120 pumps. The board should take about 160-180 pumps to achieve 15 PSI. To start pumping make sure the high capacity screw is in place on the pump. At approximately 100 pumps the handle will become more difficult to lift up, at this point remove the high capacity screw on the pump and continue pumping until 15 PSI is registering on the gauge.

Are The Fins Included?

Yes some of the inflatable boards have permanently fixed side fins just let them straighten out in the sun if they get bent from transit or storage. A removable center fin is included with everyboard; please check your package for the center fin included in the box.

How Will My Order Be Shipped?

Your order may be shipped in a large box or boxes depending on items purchased. Generally everything will arrive at the same time and some items may be delayed but will arrive within a few days. All orders are shipped via UPS, FedEx, or USPS.

Can I Get A Discount If I Buy Multiple Boards?

Yes our two board bundles are already discounted significantly on iRockerSUP.com. If you want to purchase 5 or more boards please contact us for fleet pricing.

Will Rocks Or Sunken Objects Damage My Inflatable iRocker Board?

No, much of the harsh terrain that you may encounter should cause no harm to your board. The iRocker boards are made of triple layer military grade PVC and are built to withstand impacts to rocks, wood pilings or sunken logs.

Are iRocker SUPs Good For Yoga?

Yes, ISUPs are rigid enough to enable stability while practicing yoga but also allow provide just enough cushion to alleviate the pressure points from performing different positions. You will have an effective and comfortable yoga experience.

Does It Come With A Paddle?

Yes, all iRocker package deals come with a 3 piece adjustable and floating aluminum paddle.

How Do I Inflate My iRocker Board?

Fasten theair hose to thepressure gauge on the pump. Locate the air valve on thetail section of the board deck. Open thevalve cover. Make sure the inner valve is disengaged in the “UP” position. Connect theair hose tothe air valve. Inflate theboard to 14-15 psi. Disconnect theair hose from the valve. The inner valve will prevent air from escaping when disengaged in the “UP” position. Close thevalve cover.

Generally the pressure gauge will start to register a pressure reading at 7 PSI’s/ afterabout 100-120 pumps. The board should take about 160-180 pumps to achieve15 PSI. To start pumping make sure the high capacity screw is in place on thepump. At approximately 100 pumps the handle will become more difficult tolift up, at this point remove the high capacity screw on the pump and continuepumping until 15 PSI is registering on the gauge.

What Is The Recommended PSI For iRocker Boards?

The recommended pressure is 15 PSI. iRocker boards can hold up to 23 PSI however you will not gain much in terms of performance and rigidity by inflating the board over 15 PSI.

The Paddle Is Angled – Which Direction Should The R Logo Face When Paddling?

Whichever direction makes you happy but it is easier to paddle with the R logo facing towards the front of the board. This allows the water to slip more easily past the blade as it moves through the water.

What Is The Recommended Pressure For iRocker Inflatable Boards?

iRockerInflatable boards are rigid enough to ride at 14-15 PSI. The boards can hold up to 23 PSI but nothing is gained by inflating over 15 PSI.

How Long Does It Take To Inflate An iRocker Board?

The iRocker dual action hand pump is capable of inflating the board in approximately 5 minutes when pumping at a quick and steady pace. Some riders have reported as little as 3.5 minutes and others have reported as much as 10 minutes. The inflation time will depend on the pace you keep when pumping. The dual action pump that comes with the iRocker boards reduces pumping time by at least 25% over many single action pumps.

The Bravo electric pump sold specifically on the iRocker website is specially adapted to inflate any iRocker board. The Bravo electric pump connects to a 12V car or marine battery and inflates the boards to 15 PSI in approximately 4-6 minutes depending on the model.

How Do I Deflate And Roll Up My iRocker Board?

Start by making sure the valve area is dry so that water does not get inside the board. Press down and hold the red valve button for 2 seconds under the valve cap the air will rush out loudly for a few seconds so be prepared! Allow the air to escape for a minute or two then start rolling the board from the nose. Wrap the nose and then grab the board by the rails and continue to wrap until it is completely wrapped up and use the strap to keep board wrapped up tightly.

Do iRockerboards Come With A Warranty?

Yes our boards come with a 2 year warranty covering everything outside of normal wear and tear. Our warranty covers the board only. Damage due to misuse or negligence is not covered. Warranty period starts from the date of purchase. You must show proof of purchase on a valid warranty claim. Contact us at info@iRockerSUP.com for warranty questions.

Can I Keep My Board Inflated?

Absolutely, we keep our displays and demos inflated for several months at a time and they seem to never lose any air. If you choose to leave the board in direct sunlight for an extended period of time it is recommended that you deflate the board to prevent over expansion as this is not covered under the warranty.